Counter.wmail-service.com is a malicious domain and used VenomsoftX malware as C&C (command and control). This Java script remote access trojan or RAT is used to steal fingerprint-infected machines, cryptocurrency, and clipboard content.
If your PC is infected with malware then it’s essential to take immediate action to remove it. If you can’t do that then you’ll suffer from financial loss, data thefts, or other consequences.
If you don’t know how to remove “wmail-service.com” trojan here are some steps you can follow;
Here are 9 basic steps to remove “counter.wmail-service.com” malware from your PC (Personal Computer) with proper subheadings.
Step1: Download Rkill:
- In this process, the first step is to download Rkill. ( Rkill is a tool that terminates all malicious programs)
Step2: Remove or Terminate Malicious Processes with Rkill:
- In this step, Rkill stops all malicious processes of VenomsoftX.
Step3: Uninstall Malicious Programs:
- For this step go to the system control panel. Then uninstall all apps or programs you believe it related to malware. This step helps to prevent further infection.
Step4: Remove Malicious Browser Policy:
- Remove all malicious browser policies by using the Chrome policy remover tool set by malware or the best thing is to rest all browsing policies.
Step5: Search & Delete Malicious Files and Folders:
- Manually search for and delete malicious files or folders, but malware always hides their folders or files so this step is very difficult for you.
Step6: Reset Browsing Setting:
- Rest your browser setting to default it can help you to remove any changes done by malware.
Step7: Remove Malware with Malwarebytes:
- Download Malwarebytes (a tool used to remove malware) and run it, it removes all malware including VenomsoftX malware associated with “Counter.wmail-service.com”
Step8: Download Hitmanpro:
In this step download th Hitmanpro which helps in removing malware from your Pc
Step9: Scan Rootkits and Other Malware with HitmanPro:
- Download and run HitmanPro(a tool that scans all malware that others miss). It removes all remaining malware.
Step10: Remove Adware and other Policies with Adwcleaner:
- The 9th and final step is to download Adwcleaner, a free tool that is used to remove adware and other unwanted extensions including those related to “Counter.wmail-service.com”. It scans your PC for any remaining malware and removes it.
I know it’s not easy to remove malware and it consumes so much time, so if you are unsure how to proceed or have difficulty in removing the malware then take help from a qualified computer technician or IT(Informational Technology) professional.